Note: This Policy is for SMS Marketing Only – This does not supersede Case Design/Remodeling, Inc. Privacy Policy available here. This SMS Marketing Only policy applies to Case Design/Remodeling, Inc. and FRED-the first name in home improvement (the two brands herein known as “Case”).
At Case, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
Collection of Phone Numbers
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages.
Use of Phone Numbers for SMS
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier.
Opting In to Marketing Messages
You might opt-in by:
- Entering a phone number online.
- Sending a Mobile Originating (MO) message containing an advertising keyword
- Filling out a paper form that includes their phone number.
- Verbally consenting to receive SMS messages either in person or over the phone.
Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Opting Out of Marketing Messages
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
Privacy of Phone Numbers
No phone number information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
Changes to this Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties and/or email [email protected].
