Testimonials

We value our relationships with clients above all else, which is why the kind words below make us so proud.

We always turn to Case Design when we need work done on our house. They are professionals and always stand behind their work. They remodeled our master bath several years ago and we are were so pleased, when we decided to remodel our kitchen, we immediately called our former Case project manager, April Case Underwood and asked her to manage our kitchen project. She and her team did an absolutely outstanding job. With Case Design, you not only get top-notch design and construction expertise at a fair price, you get peace of mind knowing you selected the best in the business.

Case far exceeded my expectations on my kitchen and two-bathroom renovation in my Capitol Hill row home. The Developer and Designer worked with me to create a design I was excited about — and could have never come up with on my own; they helped me pick materials and fixtures; and the Project Manager implemented the job so that the result was just as planned. The craftsmen took personal ownership of their work. And when a small issue arose — issues will always arise in renovations — the craftsman, PM and developer all worked together to solve the problem. Best of all, the Case Designer went with me to re-select marble from the supplier when it turns out I wasn’t happy with the original selection. Case truly is a top-notch design / construction / engineering integrator, and I highly recommend working with this company based on my personal experience.

Outstanding team, outstanding work!

Excellent team with separate designer, project manager, electricians, plumbers. The kitchen job site was protected from the rest of the condo with a very effective sheet. Very professional. High quality materials and appliances, which they helped us pick out.

They have really set a high standard for anyone else I may choose to work with. The Case team took such great care of my home that I look forward to working with them again!

I had no idea going into the process how many unknowns there were and how many things might go wrong, but every time something went wrong, Case came in and stepped up to the problems to fix them. There was never any shrugging it off or blaming someone else. The problem always got fixed. That was true throughout the project, including the punch-list items as well as the warranty. The design work that was done up front saved my wife and me a great deal of time and energy by assessing our interests and ideas and presenting us with a reasonable number of options to get the job done instead of overwhelming us with 300 different ideas.

We are very pleased with the project and will use Case Design/Remodeling again.

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We were extremely pleased with the work the team delivered, from the planning stage, through construction and completion. They stayed on schedule and within the agreed budget. I highly recommend them.

This is the second project I have used Case for. The first was a large two story, bedroom addition and reconfiguration and two bath addition that included a new kitchen and deck. This project gutted a bathroom/closet addition and installed a bathroom/wet room, two closets and hallway; a new closet in another room; and removal of a bow window with almost floor to ceiling windows on first level. The work, attention to detail, and overall courtesy of the workmen was outstanding. I am very very pleased with it. The men came early and worked a 10 hour day.

Case is a fantastic company. Well managed and service oriented. Our master craftsman was a pleasure to work with, takes great pride in his work and is a perfectionist.

Excellent firm and I am very pleased with the results.

I think that their work is exceptional. The staff is extremely courteous and helpful. I would highly recommend them to anybody. They are the best.

They were very professional. The final product is amazing and I love it!

Case Design is professional, provides strong customer service and manages the entire project. Quality of work is good and they are very responsive .

I think they are very professional and first class.

Bill Getha. It is so extremely rare to see someone work who cares for his product, tools and yes, client as this man. He is exceptional. Tom Craze is amazing, one reason among many, that he manages to keep his sanity in the chaotic world of remodeling. Three sets of eyes as one; Richard Rocco, Mary Englert and Melissa Cooley — it’s a delight to look around and revel in the nuanced choices each contributed to a space that gives us such pleasure. There were 44 people, of all professional persuasions on this site during construction, but these five are our pick for exceptional service.

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Outstanding overall experience, from the very first phone call to the completion of the project!

They were exceptional, very professional, exceeded my expectations, and very good at working on an older, smaller house.

Genuinely impressed with the quality of the work and the professionalism of everyone I interacted with throughout the organization.

In contracting with Case Design, I wanted a renovated bathroom with a walk-in shower that would allow me to remain in my home as I aged. Working with Case, I got the bathroom that will satisfy my current and future needs. The renovation is also more attractive than I’d imagined.

They were professional from beginning to end and we are happy.

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My experience with Case was exceptional because of the people I had the pleasure of working with. Tom, Mike, and Mary worked incredibly hard to complete the project on time and with a high degree of quality. They were always responsive and understanding. When issues came up, they always came to the table with a plan and were always positive and willing to go the extra mile. I would definitely use Case again because of this team, and would recommend them to anyone in the area that is interested in a remodel.

This was my first remodeling project and I could not have been more pleased. Case Design was a pleasure to work with from concept to completion.

Our experience was very good. I would recommend Case Design/Remodeling highly. I was really pleased with the outcome, and they lived up to everything they said they would do.

We met with the Case design team in Spring 2015 and described our views for a perfect kitchen. The Case team listened to us and produced three different scenarios for our consideration. Our experience was mercifully uneventful. The project was begun and finished on time, on budget and as promised. The quality of materials used and the finished work product are top notch. I always felt we were in good hands with Case and we will be returning to them for a powder room update very soon.

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The Case team—especially Adrian and Colleen—did a fabulous job on our kitchen and powder room! Adrian excelled at figuring out how best to use the space and came up with practical and innovative solutions. He was always willing to go above and beyond in resolving design challenges and in overseeing all of the details that go into a project of this kind. Colleen helped me with picking out the cabinets, tiles, flooring, plumbing fixtures and even paint colors and I couldn’t be more pleased with the aesthetics of my new space. She had great suggestions for how to organize my kitchen stuff and also a strong attention to detail. The day-to-day project manager, Tom, was also easy to work with and was always available to address any issues that arose. The craftsmen were highly professional and kept the area safe and clean and on schedule.

We were so happy with our full kitchen remodeling project with Case that we engaged them again for the design and complete remodeling of a very large master bathroom. April and James were key to the success of both projects and Elena provided thoughtful design options for the master bath.

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