CLIENT TESTIMONIALS
Click here to watch a video featuring homeowners talking about their remodeling experiences with Case.
Providing an exceptional client experience is important to us and at the heart of everything we do. Below is feedback from our clients based on surveys conducted by Guild Quality, a third party survey organization.
Everyone I worked with was exceptional. - Nov 07, 2009
Lauren Sanders and Bill both did an excellent job. - Oct 23, 2009
Tom and Stan did very good work. - Oct 20, 2009
We were impressed with all, but especially Valery, Tom, Sean, Joe and Mike (the electrician). - Oct 20, 2009
I was very impressed with the head installer. - Oct 16, 2009
Paul Shutta was very knowledgeable and a pleasure to work with. - Oct 15, 2009
The entire team on this project. I've forgotten the name of the carpenter who did the actual work...Bill I believe....but he was absolutely terrific...as was his supervisor who came daily to ensure work was progressing on schedule. And as noted above, Randy knew what he he was talking about. - Oct 15, 2009
Adrian was helpful and I can't remember the other guy I worked with, but he was wonderful. - Oct 15, 2009
The craftsman was superb. - Oct 15, 2009
John the carpenter was really outstanding. - Oct 15, 2009
Neil was great. - Oct 14, 2009
YES!!Rick Matus and Kevin Morrissey!! Outstanding always!!! in every way!!!!!!!!!!!!!! - Oct 13, 2009
Chuck was excellent. I really liked dealing with him. - Oct 13, 2009
Adrean Andreassi has been out contact with Case for several years; this is the 10th job for which we have called him. He has always been helpful, knowledgeable, and thoughtful. In addition, this job was necessitated by a ceiling collapse in our home, and the response by Case Design was immediate; a handyman arrived within hours of our call to clean up. We were immensely grateful. - Oct 12, 2009
We had a good response from all the men we worked with. - Oct 12, 2009
Both guys I worked with, Stan and Dick, were great to work with. - Oct 03, 2009
Susan did an outstanding job. - Sep 14, 2009
Gary (from Luray) - the main day-to-day guy - was really great. Also the guy who came to re-do the legs on the bench was very nice. - Sep 01, 2009
The man who actually performed the work in my home was talented and very thorough. He did an excellent job. He gets high praise. - Aug 31, 2009
We were pleased with everyone we worked with. - Aug 29, 2009
April was very nice. She helped me considerably. She knew what she was doing. - Aug 29, 2009
Everyone was terrific. - Aug 24, 2009
Randy is a great representative of Case. He is professional and really sets his sights on understanding customer needs and then meeting them! He is always responsive and clear in his communications withe the customer. - Aug 24, 2009
Everybody I dealt with deserves recognition. - Aug 20, 2009
I think Jim and Lauren were great assets to the build. - Aug 20, 2009
The two men who were here, Denny and the other gentleman; they were very competent, and I had total confidence in them, and they cleaned up everything so well before they left. - Aug 18, 2009
Paul did an excellent job. - Aug 17, 2009
Loren was great. He did an outstanding job. - Aug 15, 2009
Tim Burke is amazing. He always gets the job done. - Aug 15, 2009
Mr. Callen was very good, and I would deifnitely ask for him again. - Aug 15, 2009
Rick was outstanding. He went above and beyond the call of duty. - Aug 15, 2009
Wayne Jackson, Herb Stanwood and Jennie Hernandez are all to be recognized for their exceptional design, workmanship, project management and customer care. - Aug 15, 2009
Steve and the carpenter were both terrific. - Aug 15, 2009
Eamon Seidel was absolutely great, and Chris Oldham was incredible and I trusted these people. I will request them again the next time I use Case/Design. - Aug 14, 2009
James Woods and Jason Evans were terrific, as was our lead carpenter, Wayne. I have already recommended Case to friends. - Aug 11, 2009
Adrian and the project manager was great. - Aug 10, 2009
Eamon was quite efficient and helpful. - Aug 10, 2009
Well Adrian was great and he did a good job. - Jul 21, 2009
Gary was great and his workmanship is excellent. We would gladly work with him again. - Jul 21, 2009
Todd was great. He even did some of the work on his own time so the cost would not be out of line. - Jul 15, 2009
Jose, who did the work, was phenomenal. - Jul 14, 2009
I was extremely pleased with Tom Craze, the project manager. He was very professional and is being very patient with me in trying to get things completed. - Jul 14, 2009
Paul Shutta was great. - Jul 09, 2009
Lauren Sanders was great to deal with, and Keith the painter was great. - Jul 09, 2009
Everyone who I came into contact with was wonderful. - Jul 02, 2009
Randy Collier has been outstanding on all of the four or five projects Case has done at my home. - Jun 25, 2009
The guy that did the work was awesome! - Jun 18, 2009
We just had Case Handyman service, the guy they sent had completed a lot of work for me before and is always exceptional. - Jun 13, 2009
Every time we use Case Design they always provide excellent customer service. - Jun 13, 2009
Well Jim and Bill were both great, Bill took care of the on site work. We are thoroughly satisfied. - Jun 13, 2009
Jim Crenca and Loren were fabulous! - Jun 10, 2009
John and Chuck were excellent. This is our third project with them, and I would recommend them to anybody. - Jun 10, 2009
The gentleman who installed my attic stairs was wonderful, the site was kept clean, and he took the time to get the job done right. - May 28, 2009
Everyone did a great job. - May 26, 2009
Steve was exceptional, and Adrian was as well. - May 20, 2009
Bill Shaw has done most of the work around our house recently, and he is very professional and personable. - Apr 29, 2009
Terry, our craftsman, has done a wonderful job and is easy to have around the house. He makes it as easy as possible for the homeowner to live with the construction process and in times of stress or crisis is a level head who calms things down and finds solutions. - Apr 28, 2009
Randy Collier did a great job. Really, everyone who worked on my project was very professional. They did high quality work and I would not hesitate to recommend Case to anyone. Keith was my painter, and he was exceptional. Everyone who performed for us was just great. - Apr 24, 2009
We really liked Sam, the project manager. We definitely like Tom, our carpenter. He was terrific. He offered different ideas. I was fortunate enough to be home for most of the construction. He was constantly communicating and helping me. He was very knowledgeable. - Apr 23, 2009
Rich for staying in touch with the carpenter. Luke for the carpentry. - Apr 22, 2009
Everyone on Jim and Loren's team is amazing. - Apr 22, 2009
The whole team was excellent! - Apr 21, 2009
Dave Keys is always very responsive and communicates the details of the project well. He provides very good follow up to the project as well. - Apr 21, 2009
Doug was wonderful! - Apr 21, 2009
Mr. Crenca was incredible. Also, the person that came out to do the ramp was wonderful. - Apr 20, 2009
The workman that did the job was very good! - Apr 17, 2009
Randy was great. - Apr 16, 2009
Sean, Joe and Julio did an exceptional job taking the time to talk with the homeowner and answer so many questions. Very knowledgeable crew you have and will recommend to others and have back for other projects. The guys take pride in their work and it shows. Todd took the time to help steer the project with an approach that would be most appropriate given our budget and the overall economic environment. - Apr 16, 2009
Valery Tessier Leon was extremely helpful and understanding of our needs from the beginning to the end. Ramiro Guio, who was the principal carpenter on the project and was there for most of the time, was very professional, courteous, and helpful and mindful of our needs as a family. His counterpart, Francisco, was also equally professional. - Apr 16, 2009
Jay Dennis, the carpenter, is excellent. He is the best of the bunch. I'll wait until he's available to have any work done on my house. To me, Jay Dennis is Case Design/ Remodeling. He's top of the line. - Mar 09, 2009
Sean was very helpful. The guy who actually did the work did a wonderful job, but I can't recall his name. - Mar 09, 2009
Jim Johnson is fabulous! His work is exceptional as is his attention to detail, easy-going demeanor, punctuality and dedication to getting the job done just the way I wanted it. I couldn't have asked for a better craftsman. There is none. - Mar 02, 2009
Susan Matus is amazing. We have worked with her on several projects. She did a great job on each one. Thanks. - Mar 01, 2009
Adrian Andreassi was excellent in helping with consultation.Tom Craze was very helpful and courteous as the project manager.Jim Johnston did excellent work. - Feb 27, 2009
I can't emphasize enough how happy I was with Mike Waylan. They were terrific. - Feb 27, 2009
George is extremely responsive and takes care of any issues we may have. - Feb 25, 2009
Bill Shaw and Loren Sanders were terrific - they communicated well and were timely with their responses everytime. - Feb 21, 2009
The whole team was wonderful and easy to work with. - Feb 19, 2009
I would like to thank all the nice people who I had the opportunity to work with. Everyone was professional, and courteous. My mom and dad were also very pleased with the quality of work. I would like to say special thanks to Russ, and Sam for their full cooperation in completing the project. - Feb 19, 2009
I think Mr Khiel did a great job. Also, Chris, the guy that actually did all f the work was very professional land did very good work. - Feb 13, 2009
Randy was on top everything and very helpful - Feb 13, 2009
The whole team was wonderful and easy to work with. - Feb 19, 2009
I would like to thank all the nice people who I had the opportunity to work with. Everyone was professional, and courteous. My mom and dad were also very pleased with the quality of work. I would like to say special thanks to Russ, and Sam for their full cooperation in completing the project. - Feb 19, 2009
Thank you to Jim Crenca and everybody that was involved. I had the nicest project manager. The man who did the work on my house was one of the nicest, most professional guys I could imagine. Everyone I dealt with was delightful and professional. I’m a single person, and I like to feel comfortable about people coming in and out of my house. I felt good about everything. I was totally impressed. And my dog liked them too! - Jan 05, 2009
All the guys we worked with were great. Sean, Dave Keys, and the carpenters, Tom and Christian. - Jan 05, 2009
OUR PROMISE TO YOU
* A real desire to understand your needs
* Quality advice and the expertise to develop a project that is right for you
* Locally owned and operated, we understand and care deeply about our neighborhood.
* Professional and courteous staff
* Quality workmanship and materials
* Regular communication during all phases of the project
* A clean and safe job site
* Work that is done right
* Good value for your money
* An exceptional client experience
A promise doesn't mean much unless you're willing to back it up. That is why we guarantee all of our work with a warranty. Because at Case, we want you back.
